Mike Larbre Automotive Sonoma Auto Repair

I have been a mechanic for almost 40 years. I always perform all work on my vehicles. My Silverado was due for a smog inspection and I am not able to do that myself. I have sent Mike Larbre many customers over the years and decided to let them do the smog inspection since I have not heard any complaints. I always try and shop Sonoma first if possible. I made the appointment and dropped the truck off. The smog inspection was done on time as promised. At some time during the work the drivers's side of the truck was damaged ($1600.00 worth). They called and informed me of the damage and where to take it to get it repaired. The body shop was very helpful and took the truck for about 4 days to make repairs. While the body shop was detailing the truck before returning it back to me, they damaged the truck in the exact same spot. Now the truck is tied up for another week. So for a 60 dollar smog inspection (no freebee on this one) I was out of my truck for almost two weeks. No loaner car and not even an apology from the moron at the desk. Just a "shit happens" attitude. This was truly a one in a million situation and I understand that things do happen. It is how the situation is handled that separates the pro's from the wanna-be's. When you are in business and you cause damage it is your responsibility is to make it right. I can assure you that my time is at least as valuable as theirs.

When a part of my clutch broke mid-journey Larbre Automotive saved the day (as always)! Expecting a big $$ bill and a long time-frame during a very busy week in the shop, Mike surprised me by getting the work completed a day early when I was in desperate need of wheels. Hat tip for always going the extra mile!

Only my 2nd visit - but Mike and Frank both remembered me and made me feel welcome. I brought my SAAB in for new tires all around, balance and alignment. A week later I noticed a shimmy in my steering wheel, and called for a follow up. Frank got me right in that morning, fixed the problem (a balance weight had fallen off one wheel) - with no charge. Larbre is clearly committed to great customer service and satisfaction, and owning the work they do. I will definitely be a life-long customer.

Great 5K service and excellent diagnostics for failing A/C system.

very satified

Great service, attentive, communicative, clear, great follow up and reasonable. I'm looking forward to a long term sustained mechanic relationship with Mike Larbre's service.

Very prompt and very good.

I don't yelp much. Only when really compelled, either positively or negatively. It takes a lot to get me here.Larbre Automotive is the tits. My car was having a hard time starting, and between my work schedule, an impending vacation, and a problem that just started a couple days ago, I didn't have time to make an appointment and was scared I wouldn't be able to get it looked at in time.I called Larbre just an hour before close, Frank answered promptly and friendily (is that a word?), and while not sure he'd be able to get it looked at and fixed before the next day, still offered to have me come down and check it out, because what was the harm in trying? As I expected, the battery was on its last leg. The guys had it replaced in no time while Frank kept me entertained in the office. In and out in twenty minutes with no appointment. I can't thank Frank and the team there enough for helping me out on such short notice.

Service is always professional, knowledgable and pleasant. I am happy to have found them for servicing our autos. Thank you.

xcelent experience thanks frank was great