The diagnostic process was thorough. Took a bit longer than I was expecting, but the detailed breakdown and estimate diagnosed the most urgent issue. The repairs took an additional day after diagnosis. Had to bring the car back after pickup for a quick tightening of the bolts after the car was on the rack. The shop noticed the jiggling, but thought it was an existing condition. They were quick to take care of it when I brought the car back. Glad to have the car back in good working condition.